Privacy Policy

1. Data controller

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users of this website are informed about the processing of their personal data.

Data controller

Alter Entorn S.L.
Camí de San Jeroni 3
43740 Móra d'Ebre (Tarragona)
NIF: B43862473

Phone: +34 977 407 788

Email: alter-entorn@alter-entorn.com

2. Purpose of data processing

Personal data provided by the user through this website may be processed for the following purposes:

• To respond to inquiries or requests made through contact forms or by email.

• To manage the commercial or professional relationship with the user.

• To send information related to the services offered by the company, when there is prior consent or a contractual relationship.

• To improve website navigation and user experience through analytical tools.

 

3. Legal basis for processing

The legal basis for the processing of personal data is:

• User consent, granted by checking the corresponding boxes on the website forms.

• The execution of a contract or the application of pre-contractual measures, when the user requests information about the services offered.

• The legitimate interest of the controller, to improve service quality and website performance.

4. Data retention

Personal data will be kept only for the time necessary to fulfill the purpose for which it was collected and to determine any possible liabilities arising from the processing, in addition to the periods established by applicable regulations.

5. Data recipients

In general, personal data will not be transferred to third parties, except under legal obligation.

However, certain service providers that provide technical support or services related to the website (for example, hosting or web analytics tools) may have access to the data as data processors, under the corresponding guarantees of confidentiality and compliance with data protection regulations.

6. User rights

The user may exercise the following rights at any time:

• Right of access to your personal data.

• Right to rectification of inaccurate data.

• Right to erasure of your data when it is no longer necessary.

• Right to restriction of processing of your data.

• Right to object to processing.

• Right to data portability where applicable.

To exercise these rights, the user may send a request indicating the right they wish to exercise to: Email: alter-entorn@alter-entorn.com

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing of your data does not comply with current regulations.

7. Data security

Alter Entorn S.L. adopts the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, or unauthorized processing or access.

8. Changes to the privacy policy

Alter Entorn S.L. reserves the right to modify this Privacy Policy to adapt it to new legislation or case law, as well as to industry practices.